Privacy Policy

Privacy & cookies
ME & MATS respects the privacy of visitors to its website and ensures that your data is treated confidentially. We use your data to process orders as quickly and easily as possible. Furthermore we will only use this information with your permission. ME & MATS will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

ME & MATS uses the collected data to provide its customers with the following services:
If you sign up for a username and password, we need your name, email address, delivery address, telephone number and payment details to execute your order and keep you informed of the progress.
To make shopping at ME & MATS as pleasant as possible, we store with your consent, your personal details and the details regarding your order and the use of our services. This allows us to personalize the website and recommend products that you may find interesting.

With your permission we use your data to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this information, you can let us know by sending an email to: hello@me-mats.nl.
When you create an account at ME & MATS we store your data on a Secure Server. In your ME & MATS account, we store information such as your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to fill in every new order.

Information about the use of our site and the feedback we receive from our visitors helps us to further develop and improve our site.
If you decide to write feedback about our products and / or services, you can choose whether to add your name or other personal details. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not meet our website conditions.

ME & MATS handles your personal information confidentially.

ME & MATS will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Data forwarded to third parties is only used to provide you with our services.

What types of personal data do we process?
We process the following categories of personal data:

* contact details, such as name, address, telephone number and email address
* client number
* order history
* delivery information
* payment history

Where do we store your data?
The data we collect from you is stored within the European Economic Area (“EEA”), but can also be transferred to and processed in a country outside the EEA. Such transfer of your personal data is carried out in accordance with the applicable laws.

Your rights?
Right of access:
You have the right to request information about your personal data we hold at any time. You can contact ME & MATS (info@me-mats.com) who can provide you with this personal data via email.

Right to portability:
When ME & MATS processes your personal data in an automated manner on the basis of your consent or on the basis of an agreement, you have the right to receive a copy of your data in a structured, widely used and readable format. This only applies to the personal data that you have provided to us.

Right to correction:
You have the right to request the correction of your personal data when they are incorrect, including the right to complete incomplete personal data.

Right to removal:
You have the right to remove the personal data processed by ME & MATS at any time, except in the following situations:
* you have an ongoing business with customer service
* you have an outstanding order that has not yet or partially been sent
* you have a debt not yet settled at ME & MATS, regardless of the payment method
* you are suspected of having misused our services in the past four years or you have misused our services in the past four years
* your debt has been transferred to a third party in the past three years

* if you have made a purchase, we will retain your personal data in connection with your transaction for the benefit of the accounting rules.

The right to object to direct marketing:
You have the right to object to direct marketing, including profile analysis for direct marketing purposes.
If you no longer wish to receive direct marketing, you can:
* follow the unsubscribe instructions that are listed in the marketing emails from ME & MATS.

The right to file a complaint with a supervisory authority:
If you believe that ME & MATS does not process your personal data correctly, you can contact us. You also have the right to file a complaint with a supervisory authority.
How long do we keep your data?

We keep your data as long as you are an active customer.

Cookies are small pieces of information that are stored by your browser on your computer. ME & MATS uses cookies to recognize you on a subsequent visit. Cookies enable us to gather information about the use of our services and to improve and adapt these to the wishes of our visitors. Our cookies provide information concerning personal identification. You can set your browser so that you do not receive cookies when shopping at ME & MATS.

Another important application of cookies is online advertising. This enables personalized advertisements that are relevant and interesting to you, both inside and outside the ME & MATS websites. This is done using cookies for (targeted) advertising. For example, cookies are also used when storing statistics so that we can analyze the surfing behavior and improve our website.

Your agreement/consent on our cookie notification is kept for 1 year.
If you have any questions about the Privacy Policy of ME & MATS, you can send an email to hello@me-mats.com. Our customer service will help you further if you want to change your data or if you need information about your data. You expressly have the right to correct your data. In case a change of our Privacy Policy is required, you will always find the most recent information on this page.